Swag shipping policy:

• Production before shipping: Orders are produced before they ship, so fulfillment time is separate from transit time.
• Shipping times: Delivery estimates vary by destination and shipping method selected at checkout.
• Tracking: Customers receive tracking information once the order has shipped.
• Address accuracy: Customers are responsible for providing the correct shipping address. Incorrect addresses can result in delays, returned packages, or additional shipping charges.
• Lost or damaged shipments: If an order arrives damaged or is lost in transit, customers should contact support promptly so NinjaPOD can investigate and determine whether a replacement or other resolution is appropriate.
• Custom products: Because products are printed to order, returns are generally not accepted for buyer's remorse, incorrect sizing, or change of mind.

For print-quality issues:

• Royalhalo LLC has a 30-day reprint policy.
• If there is a print defect or production error, you can submit a reprint request through the app.
• Refunds for print-quality issues require management approval.
• Due to the custom nature of made-to-order products, refunds and exchanges are generally not offered except for approved quality issues.

Royalhalo Coffee Shipping Policy

Effective Date: [Insert Date]

Thank you for choosing Royalhalo Coffee. We are committed to delivering premium Kenyan coffee safely and efficiently.

Order Processing

• Orders are typically processed within 1–3 business days after payment is received.
• Orders placed on weekends or holidays will be processed on the next business day.
• During promotional periods or holidays, processing times may be slightly longer.

Shipping

• We ship throughout the United States. International shipping may be available for select destinations.
• Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.
• Delivery estimates provided at checkout are estimates only and are not guaranteed.

Order Tracking

Once your order ships, you will receive an email containing your tracking number so you can monitor your shipment.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Royalhalo is not responsible for delays or additional costs resulting from incorrect or incomplete addresses.

Lost or Delayed Shipments

While we work with reliable shipping carriers, Royalhalo is not responsible for delays caused by weather, carrier issues, customs, or other circumstances beyond our control.